Robots affect manual labor in different industries or there are jobs at risk of automation. According to a study, the service, sales, and construction industries have a high possibility of automation. Farming, fishing, and forestry, as well as installation, maintenance, and repair, are among the industries that are likely for replacement by machines.
Let us consider what these job positions are.
Jobs at Risk of Automation Examples
1. Telemarketers
Telemarketers are at risk of losing their jobs to machines. Automated voice response systems, such as those used by airlines, insurance companies, and banks, are one example of this. Also, the technology that lets callers reroute their calls to other departments is another example of this.
2. Insurance Claims Adjusters
The use of software and machines in the insurance industry is reducing the need for human labor, especially in claims handling and examining reports.
3. Loan Officers
The adoption of new technology has already begun to eliminate the need for loan officers. The application process can be by an online application form that gathers information about a borrower’s credit history and financial condition. Then, algorithms are used to approve or reject the request. The loan officers need to do little more than review the application to make sure that it was filled out correctly.
4. Financial Analysts
The use of software for financial analysis is eliminating the need for human labor. Just as with loan officers, financial analysts can all too often be replaced by algorithms.
5. Bank Tellers
Just as the use of ATMs has eliminated the need for bank tellers, so too will ATMs eliminate the need for bank tellers in the future. ATMs have already replaced many bank tellers in retail banks, and now banks are beginning to replace bank tellers in their corporate clients as well.
As customers become accustomed to using ATMs to handle their account transactions, they will likely expect that same level of service from their employers’ banks as well, eliminating the need for human labor.
6. Taxi Drivers
Many taxi drivers rely on GPS navigation systems to find their way through traffic and to their destination. These systems are now being installed in taxicabs, thereby eliminating the need for human labor.
8. Insurance Salespersons
Voice response systems through automation are being used by many insurance companies to handle their customers’ requests. This is reducing the need for human labor, particularly in claims handling and examining reports.
Automation Opens New Job Opportunities
Automation is one of the many technological advances that make human life better. Although it has its negative effects, it also has its positives. The benefits of automation are numerous.
In addition, automation is a blessing for those who have physical challenges. For example, manual wheelchairs are too difficult for people with paralysis to use; however, robotic wheelchairs are by their feet or hands. The robotic wheelchair enables the person to move freely.
There are other benefits to automation as well. For example, the use of automated voice response systems allows callers to self-route calls to other departments without needing to speak to anyone. This saves time and money for both the caller and the company they are calling. Automated navigation systems improve traffic flow because drivers do not need to spend time looking at maps or asking for directions. They can just follow the directions given by the GPS navigation system. Health care robots can help people with physical disabilities, who otherwise would have difficulty doing everyday tasks such as eating or bathing themselves, by doing these tasks for them or at least assisting in doing them.
Automation is a part of our daily lives now, and it will continue to be a part of our lives in the future as well. Whether you enjoy it or not, automation will continue to affect your life in many ways.
